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Server Administration Plans

Here at VAU Networks, Our techies fully understand that up-time, security, and reliability are of utmost importance to any hosting company.

We work on complex issues on servers to reduce downtime, improve performance and help Web Hosts reduce their support costs.

Ad-Hoc

£ 30 /One-off
  • Hourly Service Description

Auditing

£ 79 /One-off
  • Top Tech Server Auditing
Preferred by Clients

Hardening

£ 99 /One-off
  • Updates and Kernel Tweaking

Monitoring

£ 29.99 /month
  • Pro-Active Server Monitoring and Response

So What Do the Plans Include?

If you are looking to complete your one time jobs, then this plan is for you. Our Hourly Server Administration plan helps you at any time, from installation of 3rd party software, Initial Server setup, Server Upgrades, Security updates/patches, Backup Restoration in a timely fashion.

Our highly experienced RHCE technicians to take care of your needs in minimum time.


. 24 / 7 availability


. Flexible timing


. Handle all types of Issues ranging from Level I to Level III


. Installing and configure new servers


. Installation of third party software and scripts


. Control Panel Installation


. Php or Apache Recompilation


. Tweaking of Mysql or Apache servers


. Server Restoration or Migration


. Kernel Upgrades


. Firewall Installation and configuration


. Security Audit and Server Hardening



Keep your servers running smooth with our top tech server audit


. Initial Check-up


. Run rkhunter for a quick scan that the system doesn’t appear to be compromised


. Run chkrootkit for a quick scan that the system doesn’t appear to be compromised


. Scan all network ports and find out which ports are open


. Clean up unwanted files from /tmpCheck /proc for hidden or unwanted processes


. Disk (SMARTD) Health Check – Check for bad disk blocks in all partitions


. Check for unsafe file permissions/Disable some executables


. Check whether the kernel has vulnerability


. Check the memory/CPU (system health check using systat)


. Check if the partitions have enough free space and inode


. Check the size of the log files. It’s better that the log size remains in megabytes


. Check logs and block suspect ips


. Check server load and partitions to perform maintenance activities


. Scan for *.c or binary files (which have possible security issues)Scan for


. Virus/Trojan Horses using ClamAV Tool Kit


. Check tcp connections and make sure no unwanted ips or ports are listed


. Clean the mail queue by removing SPAM, frozen, nobody mails


. Check Load on the server – Quick check of running processes using ps, netstat, lsof, top etc


. Check Apache version


. Check Server is installed with latest PHP version


. Check APF version


. Check server is installed with latest cpanel verison


. Check users having bash shell


. Check Cpanel is set to auto or manual updates, and ensuring that Cpanel is set to auto-update security issues


. Check Backups are running properly (daily/monthly/weekly)Cleansing of (/tmp, /var/tmp, /dev/shm, /home/cprestore, old backup archives that dont have any valid account on server)


. Time/date check


. Apache Secure and Optimization


. Mysql renice for good performance


. PHP optimization


. WHM Tweaking


. Sysctl hardening for preventing SYNC/DOS attack


. Inetd hardening


. Host.conf Hardening


. Hardening Pure/Proftpd


. Updated rules for mod security


. Libsafe installation


. Root Login Email alert


. Install Mod_evasive


. Logcheck installation


. Prevent the execution of spamming scripts


. Update php-pear, gem modules


. Inittab checkLogwatch installation


. Identify the common issues and sources of system resource and bandwidth usage


. Check dmesg output


. Check history for root and su user


. Check MySQL processes and error log


. Check mount options


. Remove unsecure RPMs


Keep your servers running with high security


. CHKRootKit –Detects hacker software and notifies via email


. RootKit Hunter – A tool which scans for backdoors and malicious softwares present in the server.


. APF or CSF – A policy based iptables firewall system used for the easy configuration of iptables rules.


. SSH Securing – For a better security of ssh connections.


. Host.conf Hardening –Prevents IP spoofing and dns poisoning


. Sysctl.conf Hardening – Prevents syn-flood attacks and other network abuses.


. FTP Hardening – Secure FTP software by upgrading to latest version


. TMP Hardening – Hardening /tmp, /var/tmp, /dev/shm for preventing the execution of malicious scripts and codes.


. Secure and Optimize Apache – Tweak apache for a better performance, stability and security.


. WHM Tweaking – Tweak WHM for better security and performance.


. PHP Tightening – Tweak PHP by changing the parameters of php configuration for better security and performance.


. PHP Upgarde – Compile PHP to its latest stable version which increases server security.


. Shell Fork Bomb/Memory Hog Protection – Protection against Telnet/SSH users using all of the server resources and causing a system crash.


. Removal of unwanted softwares – Removing unwanted softwares/applications/upgrades and thereby securing server from exploits.


. Removal of old logs – Deleting unwanted old logs (mail, apache. mysql, dns, ftp) and thereby increasing the free space in the server.


. ClamAV – Is a cross-platform antivirus software tool-kit able to detect many types of malicious software, including viruses


. System Integrity Monitor – Service monitoring of HTTP, FTP, DNS, SSH, MYSQL & more


. SPRI – Tool for changing the priority of different processess running in the server according to the level of importance and thereby increasing the performance and productivity of the server.


. MySQL optimization – Optimize MySQL value for better performance and stability


. Root Logger – Notification of root access when someone login as root in the server along with the timestamp and ipaddress information.


. MyTOP – A console-based (non-gui) tool for monitoring the threads and overall performance of a MySQL


. MultiTail – MultiTail is a program for monitoring multiple log files, in the fashion of the original tail program


. Mod_Security – ModSecurity is an embeddable web application firewall. It provides protection from a range of attacks against web applications and allows for HTTP traffic monitoring and real-time analysis with no changes to existing infrastructure.


. Mod_Evasive – mod_evasive is an evasive maneuvers module for Apache that provides evasive action in the event of an HTTP DoS attack or brute force attack. It is also designed to be a detection and network management tool and can be easily configured to talk to ipchains, firewalls, routers, and more.


. Adding custom rules for preventing iframes and other attack on the server


. Configuring server for dropping DOS/DDOS attack


Monitoring of your servers and can reduce your downtime to minimum.

We monitor your server’s various services like Apache, dns, mail, ftp, pop3, server load and free disk space at everytime. If any service stops on the server, we will login and restart the service. Suppose, the failed service is not getting restarted, then the issue shall be escalated instantly to the server admin or to the datacenter/admin as earlier as possible. We ensure that the issue is either fixed or escalated to the data center/admin within 15 minutes of service failure.



. 24 / 7 Server Monitoring


. 15 min Guaranteed response time


. Critical service monitor


. Instant Service Restart


. Instant Server Reboot


. Immediate Escalation To Data Center